Privacy Policy

Last Updated: 14-08-2025

Naulo Suman Tours and Travels (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and travel products.

1. Information We Collect

We may collect the following types of personal information:

a. Information you provide directly:

  • Full name
  • Contact details (phone number, email address, postal address)
  • Passport or ID details (when required for bookings)
  • Payment information (billing address, credit/debit card details)
  • Special requirements (dietary needs, accessibility requests, travel preferences)

b. Information we collect automatically:

  • IP address, browser type, and device information
  • Website usage data through cookies and analytics tools

c. Information from third parties:

  • Data from partner airlines, hotels, and tour operators necessary to complete your bookings

2. How We Use Your Information

We use your information to:

  • Process and confirm your bookings
  • Provide travel itineraries, tickets, and related services
  • Communicate with you about your reservations, inquiries, or special offers
  • Improve our services, website, and customer experience
  • Comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell or rent your personal data.
We may share your information with:

  • Airlines, hotels, transport companies, and other travel partners to fulfil your bookings
  • Payment service providers to process transactions
  • Legal authorities when required by law or to protect our rights

All third parties are required to protect your data and use it only for the agreed purposes.

4. Data Security

We implement technical, administrative, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Restrict or object to certain types of processing

To exercise these rights, please contact us at:

6. Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings, but disabling cookies may affect some website features.

7. Retention of Data

We keep your personal information only as long as necessary for business purposes, legal requirements, or dispute resolution.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Naulo Suman Tours and Travels
Email: contact@naulotours.com     
Phone: +91-8942821762

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